As a care home in Aberdeen we have rules set out by the Council on eligibility for Adult Care Services before we can take in a new resident they have to be assessed according to these rules. these rules ensure above anything else that 

• everyone who asks for a service is dealt with according to their specific needs

• citizens in the greatest need or at the most risk are prioritised, and 

• that everyone understands what decisions are made about care.

As such the council have implemented a policy that only those assessed as Emergency/Urgent or High Levels will be eligible for Adult Care Services. The eligibility criteria will be used to assess the urgency of your individual situation.

Those who are assessed in the Medium and Low bands do not unfortunately meet the councils eligibility criteria and as such will not receive a service, but information can be provided by the council on other sources of help where possible. The eligibility criteria apply to

• all citizens who currently receive a service; and

• anyone who may request or require an adult care service 

As the needs and services of citizens who currently receive a service are reviewed, the criteria will be applied just as they are applied to new service users. This means that some services currently provided to a citizen may be reduced or withdrawn if they are meeting needs that are not reassessed as a priority. As always the aim is to ensure equality and fairness in allocating resources while meeting top priority needs.

​

Emergency or Urgent Need

If your needs are assessed in this category then you require immediate or rapid service response.

You will be classes as emergency or urgent if 

• You are at risk of abuse 

• You have a significant disability or health problem, which is or will be a serious threat to your safety or independence

• You are terminally ill and need essential non-medical services to support you at home

• You live alone and are housebound and essential daily personal care needs are not being met or are only being met by placing you at serious risk

• Essential daily care and support needs are being met by a carer whose health and well being is seriously at risk

• Current care situation cannot continue because you have had significant difficulties in your present living conditions placing you at serious risk 

• Due to a disability or health problem vital family and other social relationships are at serious risk of breaking down placing you at immediate risk 

​

High Level of Need

If your needs are assessed in this category then you require a priority service response.​

You will be classed as High Level of Need if 

• You have a disability or health problem, which is or will be a significant threat to health, safety or independence 

• You live alone and are housebound and essential daily personal care needs are not being met or are only being met by placing you at significant risk 

• Essential daily care and support needs are being met by a carer whose health and well being is significantly at risk

• Current care situation cannot continue because you have significant difficulties in present living conditions placing you at significant risk

• You are in hospital and cannot be discharged safely because of the circumstances describes above.

​

Next Steps 

Your or someone acting on your behalf can refer your needs to Neighbourhood Services (Health and Care) for an assessment. People with needs that do not reach the threshold will receive information and advice, or direction to alternative provision. If you feel you are unlikely to fit into the priority categories, but have special circumstances that should be considered, then you should refer yourself for an assessment.